Privacy Policy

1. Introduction

At Be Rooted, we respect your privacy and are committed to protecting the personal information of our students and families. This Privacy Policy explains how we collect, use, and safeguard your data when you enroll in and attend our live online English and American Sign Language (ASL) classes via video conferencing tools.

2. Information We Collect

We collect information directly from you when you register for classes, interact on our platform, or participate in live video sessions:

  • Account & Contact Information: Name, email address, phone number, and billing/payment details.
  • Student Profile Information: Age/grade level, language proficiency level, and learning preferences.
  • Video & Visual Data (ASL & Live Instruction): Because ASL and spoken language instruction require visual and acoustic communication, video camera feeds and audio streams are active during live sessions.
  • Class Recordings : If live classes or group sessions are recorded for playback or instructional review, student, parents, and teachers must be notified in advance.

3. How We Use Your Information

We use your information strictly for educational, administrative, and service delivery purposes:

  • Delivering live instruction in English and ASL via secure video conferencing links.
  • Assessing student progress, delivering instructional feedback, and managing scheduling.
  • Processing lesson payments and sending administrative communications (session reminders, receipts, updates).
  • Ensuring safety, security, and compliance with our Code of Conduct during live group or individual video calls.

4. Video Conferencing & Visual Media Protocols

  • Camera Usage: Camera participation is essential for ASL instruction (visual-gestural language) and recommended for English conversation practice.
  • Session Recording:
    • Live sessions are not recorded without explicit prior consent from adult students or parents/guardians of minor students.
    • Any authorized session recordings are stored securely and are accessible only to enrolled participants and authorized instructors for study purposes.
  • No Unlawful Recording: Students and participants are strictly prohibited from recording, screen-capturing, or sharing video sessions, audio, or screenshot media of instructors or fellow classmates without written permission.

5. Third-Party Service Providers

We do not sell, rent, or trade your personal data. We share necessary data only with trusted third-party providers required to operate our business:

  • Video Platform Vendors: (e.g., Zoom, Google Meet, Microsoft Teams) to host live classes under secure, password-protected links.
  • Payment Processors: (e.g., Stripe, PayPal) to process payments securely.
  • Scheduling & Learning Management Tools: To manage appointments and share learning materials.

6. Children’s Privacy (COPPA Compliance)

We take the safety of minors seriously:

  • For students under the age of 18, registration and consent must be completed by a parent or legal guardian.
  • We do not collect personal contact details directly from minors without parental knowledge and consent.

7. Data Security & Retention

  • We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access or disclosure.
  • Class links and access credentials are kept private and sent directly to enrolled students/parents.
  • Personal data is retained only as long as necessary to fulfill the educational services or meet legal and financial accounting obligations.

8. Your Rights & Choices

You have the right to:

  • Access, update, or request the deletion of your personal account information.
  • Opt out of promotional or non-essential marketing emails.
  • Request clarification or withdrawal of consent regarding class recording policies.

To exercise any of these rights, please contact us at hello@be-rooted.com

9. Updates to This Policy

We may update this Privacy Policy periodically. Any material changes will be communicated to enrolled students or posted on our website with an updated “Effective Date.”